Job Description

Why This Role? Why Now?

The Senior Sales Engineer is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. In this role, you must be both sales-focused and technically savvy. To be successful, you will sell to enterprise executives, convincing C-level and director-level executives of the technical merits of our software solution.
 

We are operating at a true technological inflection point where AI is changing the landscape of Customer Experience. This position offers the unique opportunity to take ownership of the prime technical relationship with our prospects to drive customer happiness by proactively managing and delivering technical information to our customers both onsite and virtually. You will work in conjunction with Sales, Marketing, Product Managers, and other members of the cross-functional team to provide the technical bridge between our Sales team and the...