Join Parvana as a Senior Support Consultant in Cape Town. In this hybrid role, you'll resolve complex incidents, provide consultative guidance on product architecture, and ensure SLA compliance. With a focus on Microsoft 365 and SharePoint Online, you will work to champion customer feedback and mentor team members.

The ideal candidate has 5-7 years of experience in technical consulting or SaaS support, excellent communication skills, and the ability to lead high-stakes client interactions. A collaborative and diverse environment awaits you.