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Senior SaaS CX Support & Escalations Lead
D-engage Limited.
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islamabad, Pakistan
Location
islamabad
Posted
June 06, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
D-engage Limited. in Islamabad is seeking a CX Support Manager to oversee complex technical issues and mentor junior staff. The role involves troubleshooting API-related problems, ensuring high-quality ticket resolutions, and collaborating with engineering teams for bug fixes.
Applicants should have 4β5 years in SaaS/Technical Support roles, with strong SQL experience. D-engage promotes a supportive culture and offers opportunities for career growth along with competitive benefits.
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