About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long‑term relationships with our brand partners and empowering our people to drive positive change.

About the Job

The Senior Project and Change Manager will be responsible for the hands‑on execution and coordination of various projects and change management initiatives. This role requires a strong focus on project execution using PMI methodologies, effective communication, and efficient resource management.

They will serve as a resource to the client's Partner Management PMO Team, coordinating with them to drive continuous improvement and process optimization initiatives. This manager must possess strong analyt...