Senior Programme Manager - Service Design
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Job Description
Imperial College London is undertaking ambitious, organisation-wide transformation to ensure our professional services continue to support world-leading research and education.
What you would be doing
We are looking for an experienced Senior Programme Manager β Service Design to lead a portfolio of service design programmes that are reshaping Imperialβs operating model across multiple business areas. Sitting within the Transformation Team and working in a matrix environment, you will operate at a senior level with visibility across the organisation supporting major initiatives including digital transformation, ERP implementation and campus development.
This is a highly varied role requiring large scale Service Design experience including:
- Programme leadership β planning, governance, risk and dependency management, stageβgate assurance, business cases and benefits realisation
- Data and insight β translating service d...