Elevate healthcare delivery as a Senior Program Manager at McKesson. Focus on hybrid engagement to drive program execution in contact center technologies.
In this pivotal role, you will leverage over 10 years of program management experience to enhance operational delivery across technology platforms. You will partner closely with service managers and engineering teams, implementing Agile methodologies while utilizing AI for process improvements and reporting accuracy.
Key Responsibilities:
• Lead program execution for operational improvements
• Manage cross-functional team delivery and prioritization
• Facilitate sprint planning and technology upgrades
• Enhance reporting and decision-making using AI tools
• Establish governance practices for program management
Requirements:
• Bachelor’s degree or equivalent and 10+ years of experience
• Proficiency in project management methodologies (Agile, Scrum)
• Strong analytical skills for program status reporti...