Senior product / ux designer (ai & cx)
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Who are we: We are partnering with a business in the Business Process Outsourcing / Customer Experience (CX) space, so experience within BPO, contact centres or customer support environments is essential for this role.
Who are we looking for: A Senior Designer who can bridge product, AI and communication design - someone who thrives on simplifying complex systems into intuitive, user-friendly experiences.
What you will focus on: Designing digital products (platforms, dashboards, web apps) Creating user journeys, wireframes and high-fidelity UI Shaping AI-driven experiences (chatbots, voice interfaces) Translating technical concepts into clear, engaging design Contributing to brand, campaigns and investor storytelling Collaborating with product, engineering and AI teams
What they are looking for: 6β10+ years in product, UX/UI or digital design Strong portfolio across platforms or Saa S products Experience simplifying complex systems Exposure to AI, CX or conversa...