The Design Museum is the world’s leading museum devoted to contemporary design in all its forms, supported by a diverse Commercial & Operations directorate.

As part of our Commercial Transformation 2029 strategy, we have created a new Senior Product & Merchandising Manager role to help deliver our Shop DESIGN, Support CHANGE vision.

This is an exciting opportunity to lead the end‑to‑end retail and licensing product lifecycle and shape a creative, commercially successful retail experience.

About the role

The Senior Product & Merchandising Manager leads the product vision, developing and delivering a clear product strategy, aligning buying and merchandising plans to drive income growth, profitability and long‑term brand value.

Working closely with Buying, Merchandising and Operations, you will play a key role in shaping and delivering the strategic transformation of the museum’s retail offer.

Key areas of focus include:

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