📍 Local Job Near You
Senior Product Manager Technical , Customer Engagement Technology
Amazon
📍
Seattle, United States
Location
Seattle
Posted
June 21, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Description
Amazon’s mission is to be Earth’s most customer-centric company, and our Amazon Customer Service (CS) organization is an essential part of that mission. CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates (CSAs) around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 22 languages.
The Network Solutions org within CS is inventing the service network of the future, building intelligent, adaptive systems that anticipate demand, match customers to optimal experiences, and continuously improve service quality, redefining the customer service operating model at scale.
The Journey Management (JM) Team within Network Solutions is looking for a Senior PMT to drive the product strategy and roadmap for Journey Completion the learning and corrective arm of Journey Management, continuously improve service quality driving optimal customer experience. Yo...
Amazon’s mission is to be Earth’s most customer-centric company, and our Amazon Customer Service (CS) organization is an essential part of that mission. CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates (CSAs) around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 22 languages.
The Network Solutions org within CS is inventing the service network of the future, building intelligent, adaptive systems that anticipate demand, match customers to optimal experiences, and continuously improve service quality, redefining the customer service operating model at scale.
The Journey Management (JM) Team within Network Solutions is looking for a Senior PMT to drive the product strategy and roadmap for Journey Completion the learning and corrective arm of Journey Management, continuously improve service quality driving optimal customer experience. Yo...