Elevate your career as a Senior Product Manager for the Small-Medium Business team at TELUS in Toronto, ON. Focus on strategic programs to enhance product retention and executes multi-product initiatives.
In this full-time role, you will work with the SMB Base Management team to design and launch strategies that significantly improve customer loyalty and product intensity. You will collaborate closely with sales teams, data science, and business intelligence to ensure data-informed decisions positively impact the SMB P&L. Your ability to distill complex data into actionable insights will be central to your success.
Key Responsibilities:
• Design and execute cross-sell management strategies
• Create data-informed programs leveraging predictive models
• Conduct performance reviews to derive actionable insights
• Simplify data results into clear presentations
• Collaborate with teams to improve customer experiences
Requirements:
• 5+ years in product management ...