About the Role

• As a Senior Product Design Manager, for our Knowledge team, you will lead our design team responsible for creating a best-in-class knowledge platform that powers our customers' conversational AI experiences.
• You’ll set design strategy for the product area, grow and coach a team of designers, partner closely with cross-functional stakeholders, and ensure our design work drives measurable customer and business outcomes.
• You will ensure close collaboration with other designers in the AI space to ensure an optimal and consistent end-to-end experience.
• Your role will be vital to our mission of enabling AI-driven self-service workflows that provide accurate answers and exceptional CX.
• You will get to collaborate mostly with teams in Portugal, Denmark, Poland but also distributed teams across EMEA, AMER & APAC.
• Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite expe...