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Job Description
The Senior Platforms and Automations Technologist is responsible for developing, maintaining and optimizing the Customer Success technology stack to support the effective delivery of customer success processes and experiences. This role serves as a subject-matter expert and collaborates cross-functionally within Wave to develop, implement, and manage customer-focused solutions using third-party systems.Β
In addition, this role is responsible for overseeing the risk management and performance of our AI chatbot. This includes ensuring adherence to our compliance, security st...