Collections Excellenceis uplifting CommBank’s Collections business to be simpler for our people and better for customers, by consolidating aged technology onto a single strategic platform and modernising processes, controls, and data. 

The program is re‑platforming Collections onto ExperianPowerCurveCollections (PCC) across CBA and Bankwest products, reducing swivel‑chair activities, improving compliance, and enabling more personalised, outcomes‑based strategies for customers experiencing financial stress.

Do work that matters

Reporting to the Engineering Manager, thisteam is part of theCollections Excellence crew, which focuses on building and enhancing a strategic Group platform for Collections.

Here, you’ll create, manage and optimise the platforms used to power ourCollectionsbusiness. You’ll have the opportunity to take responsibility for continuous improvement, ensuring our systems are simpler, faster and more secure.

To be successful in ...