Advance your expertise as a Senior Pega Application Support Analyst at RBC in Toronto, ON, focused on digital enterprise solutions. Deliver critical technical support for PEGA applications while enhancing workflow efficiency.
At RBC, you will play a vital role in improving PEGA workflow applications as you collaborate with application custodians and development teams. Your responsibilities will include investigating complex technical issues, proposing system improvements, and ensuring seamless integration with other enterprise applications. Proactive issue identification and documentation of processes will contribute to application stability.
Key Responsibilities:
• Investigate and resolve technical PEGA issues
• Collaborate in Agile labs with development teams
• Understand PEGA integration with enterprise applications
• Propose process improvements and documentation
• Participate in disaster recovery planning and IT risk assessments
Requirements:
• Experienc...