Deliver accurate, reliable payroll services that make a direct impact on our customers

We are looking for a Senior Payroll Administrator to join our Managed Services team, supporting the delivery of a high-quality outsourced payroll service to a diverse customer base.

This is a hands-on, customer-focused role where you will take ownership of payroll processing activities, manage complex queries, and drive continuous improvement in service delivery. You will work collaboratively with your team to ensure payrolls are delivered accurately, on time and in line with statutory requirements.

What you’ll be doing

In this role, you will:

* Manage end-to-end payroll processing for allocated customers, ensuring deadlines are met

* Validate and process payroll data accurately, maintaining compliance with legislation

* Handle complex customer queries and escalations, providing clear and effective resolutions

* Maintain and improve payr...