An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!

Overview

The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and issues.

Responsibilities

Directly supporting the Director for TNS Payment Markets Level 1 Support Services globally, you will have a solid background working in a busy Managed Service Operations Environment. You will be engaged in all aspects of what it takes to run a successful Global Managed Service Operations Centre, supporting customers across TNS' Accept, Connect and Orchestrate product portfolios. In simple terms, that means supporting our global capabilities for the acceptance of Payments (unattended, online or in-store) and connecting the device to securely process the transaction. The Senior Ope...