**Senior On-Site Service Specialist**

**Responsibilities:**

+ Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail
+ Delivery of mail and printing projects throughout the customers site
+ Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery
+ Download jobs from email or print queue, sizing, reproducing, sorting and finishing
+ Establishing and maintaining quality controls to ensure work accuracy
+ Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines
+ Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space
+ Running reports
+ Keeping logs of downtime, repairs and meter charges of all copiers/printers on site