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Senior Omnichannel Fraud, Chargeback & Payment Analyst

🏢
Swarovski
📍 Bandar Bayan Baru, Malaysia
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Location Bandar Bayan Baru
📅
Posted June 11, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

About the job

Your responsibilities include, but are not limited to:

  • Lead initiatives to improve authorization rates and reduce costs
  • Translate fraud & behavioral data into strategic actions and business cases
  • Lead discussions with strategic Fraud prevention partners on dispute performance & fraud strategies
  • Have a pivotal role & a proactive approach in Fraud attacks, work collaborately with Internal & External stakeholders to mitigate risks
  • Daily execute of risk and fraud analysis against high risk orders and online & offline transactions, including customer contact, with a focus on maximizing revenue through enabling business & potential loss reduction
  • 2nd level support for consumer service requests and inquiries for payment and fraud-related inquiries
  • Dispute management process owner – Handle end-to-end chargeback lifecycle
  • Collect & analyze on-line payment- & fraud prevention-related data from hig...

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    📍 Location Details

    🌆
    City
    Bandar Bayan Baru
    🗺️
    Country
    Malaysia
    🚗
    Commute
    Local Area

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