Senior Officer, Operation COO, Share Service Ops, T&O
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Job Description
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities:
β’ Manage, coordinate, and support daily routine shared services regulatory reporting and files transmission.
β’ Develop and maintain a Control Tower to utilize the Data-Driven Operation Model (DDOM) for maximizing value from data and driving strategies to deliver business outcomes.
β’ Collaborate with local and regional stakeholders to effectively manage reporting and operational risk while supporting BU/SU for business and project needs.
β’ Foster stronge...