Job Purpose

• Assist in completion of all police & Legal request as per SOP by providing operational services and support.
• Receive fraud related enquires and investigate the case with required details like FAB card (Debit/Credit /prepaid card transaction) Account related transaction/ Pay it Wallet transaction CC TV footage request by coordinating with internal FAB fraud departments and stakeholders.
• Back office support to all UAE branches and departments for Accounts openings & account Maintenance related activities for Retail ELITE & GPB (ISL & Conventional ) segment.

Key Accountabilities

Policies Systems Processes & Procedures

• Follow all relevant departmental policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Always demonstrate compliance to organizations values and ethics to support the establishment of a value ...