Are you a skilled network and VoIP professional looking to step into a high-impact, technically challenging role? We’re looking for a Senior VoIP & Network Operations Engineer to join our team and play a key role in maintaining and evolving a mission-critical ICT environment. This role is central to ensuring the stability, performance, and continuous improvement of our network, and VoIP infrastructure.

You’ll operate as a Senior technical expert, handling escalations, driving advanced troubleshooting, and contributing to automation and infrastructure optimisation initiatives. You’ll also collaborate across teams, support large-scale environments, and provide guidance to junior technicians.

Key Responsibilities

Network Operations

• Manage senior network support, including escalations and complex troubleshooting
• Ensure network reliability across diverse environments

VoIP & Telephony

• Monitor VoIP syste...