Must be eligible to work in the United States.

Description

Must be eligible to work in the United States.

About The Role

Tier 3 Engineers are the highest tier of support in Information Technology and are expected to maintain the highest standard of work ethic, client communication, and technical knowledge. As a member of the Professional Services team, a Tier 3 Engineer is accountable for handling a wide variety of projects and initiatives. In parallel, there will also be responsibility for handling escalations.

Tier 3 Engineers are expected to show initiative and be proactive towards project implementation, problems and solutions. You will work closely with the other staff members under the Manager’s guidance and direction. You will be an example for other engineers in terms of knowledge, experience, and leadership. The senior support team is expected to be the highest tier of support. The group is expected to lead initiatives and be a...