Otsuka America Pharmaceutical, Inc. A customer engagement approach is designed to better deliver on patient, caregiver and HCP needs in an evolving healthcare environment. This model is built around where patients get their care—locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care.

The local “ecosystem approach” creates a unified focus among account management, medical, patient access, marketing and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to help bridge care gaps.

Position Overview – Senior Medical Science Liaison

As an integral member of the ecosystem team for Otsuka’s ecosystem-based customer engagement model, the Senior Medical Science Liai...