Company Description

Publicis Groupe, one of the world’s largest communications groups, is known for its creativity, technology, digital and consulting expertise. With over 80,000 employees in more than 100 countries, the Groupe’s four solution hubs – Creative (Publicis Communications), Media (Publicis Media), Digital business transformation (Publicis Sapient) and Health & Wellbeing (Publicis Health) – work together under the “Power of One” model to put clients at the core of the organisation.

Responsibilities

• Client Management: establish and maintain positive relationships with clients, obtain feedback and ensure overall client satisfaction with minimal complaints.
• Respond accurately to client requests and update clients on new packages, competitive alerts, media opportunities and campaign follow‑through.
• Communicate client special requests, such as ad‑hoc reports, to the team.
• Business Partner Management: develop relations...