Lead the unsecured personal lending portfolio as the Senior Manager focusing on customer retention and strategic loss mitigation. Drive innovative solutions that meet customer and business needs.
In this role, you will be responsible for the end-to-end product lifecycle management while collaborating with various teams to optimize lending strategies. Your expertise in customer data and market trends will shape approaches that enhance recovery outcomes and reduce credit losses, fostering a culture of compliance and performance.
Key Responsibilities:
• Create and implement the strategy for unsecured personal lending
• Track and report on KPIs related to portfolio performance
• Synchronize retention and loss mitigation strategies with partners
• Use analytics to identify growth potential within the portfolio
• Maintain open communication on product enhancements with stakeholders
Requirements:
• Bachelor’s in business, finance, or analytics; Master's is a bonus