Role Summary:

With technology offerings constantly changing, it can be difficult for senior managers to understand how effective the latest innovations will help support their goals. In the past, IT teams acted as service centres to develop products on request. However, newer models utilize IT business partners to anticipate proactively a firm’s technology needs and manage the delivery of these IT solutions.

IT business partners will typically hold regular meetings with stakeholders throughout the company to understand the specific goals of the overall business and individual departments. These professionals will then translate those needs into technology requirements for IT development. As a result of this close relationship, IT business partners will also become the main point of contact for the local business and technology teams.

After a new technology is successfully delivered, these professionals will also be responsi...