Integrated into the Professional Services department and reporting to the **Head of Service Delivery**, the overall responsibility of the **Senior Manager – Italian Payroll** is to lead the delivery of SAP HCM Payroll services for our outsourced customers and manage a team of consultants supporting Italian Payroll solutions.• Bachelor or Master degree with a Business or Technical emphasis, or equivalent • Strong verbal and written communication skills in **Italian and English** • Extensive experience with **SAP HCM Payroll for Italy** • Proven experience leading or mentoring teams in an SAP support or services environment • Strong understanding of Italian payroll legislation and SAP payroll configuration • Ability to manage multiple priorities, customers, and delivery commitments • Strong stakeholder and client management skills • Strategic mindset with a focus on service improvement and delivery excellence • Excellent analytical and problem-solving skills • High level of acco...