The Project Manager – Customer Solutions Transformation is a pivotal global‑to‑regional bridge role responsible for driving the transformation of Customer Solutions (CS) hubs across markets. This role leads the deployment of global performance standards and KPIs, accelerates the adoption of AI‑enabled capabilities within CS operations, and ensures that global strategy is translated into coherent regional plans and actionable country‑level execution.

• Deploying relevant global workstream actions in the CS operations: Lead end‑to‑end project management of the Customer Solutions transformation programmed across APAC;define project charters, governance frameworks, milestones, and accountability structures for the various strategic programs defined by Global Customer solutions strategy;monitor transformation progress, manage risks and dependencies, and course‑correct where needed;facilitate cross‑operations learning, shar...