Senior Manager, Global QA Operations - Remote, Open Globally
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Job Description
Senior Manager, Global QA Operations
- Location: Remote / Hybrid (Global)
- Reports to: Global Director of Quality Assurance
Side is looking for a Senior Manager, Global QA Operations to strengthen QA delivery across our global studios.
This is a senior operations role for someone who understands QA, enjoys solving complex delivery problems and can bring structure, pace and follow-through across multiple teams, sites and stakeholders.
You will work closely with the Global Director of Quality Assurance, QA Managers, QA Project Managers, Site Leaders, Operations, Sales and Account Management teams. The focus is to improve quality visibility, support client confidence, help resolve delivery issues and keep global QA initiatives moving.
The role combines QA operations, stakeholder management, client communication, KPI reporting, continuous&nbs...