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Senior Manager for Mobile Design and Customer Journey Enhancement

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Rogers Communications, Inc.
📍 toronto, Canada
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Location toronto
📅
Posted June 12, 2026
🚗
Commute Local Area
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Job Description

Transform mobile app interactions as a Senior Manager in Product Design. Guide design efforts in self-serve and AI-enhanced customer support journeys to elevate usability and engagement.
In this pivotal role, manage a design team while overseeing mobile app UX and UI. Your deep understanding of mobile design challenges will inform all projects, ensuring seamless user interactions. Collaborate with cross-functional teams to define and execute strategic design objectives.
Key Responsibilities:
• Oversee mobile app UX/UI design from concept to launch
• Enhance chatbot and AI interactions within mobile apps
• Utilize data insights to drive design decisions
• Mentor junior designers and manage design contractors
• Present design strategies to executive stakeholders
Requirements:
• 5+ years of mobile app design experience required
• Expertise in Figma and design systems for mobile
• Demonstrated ability to design complex user flows
• Strong analytical skil...

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📍 Location Details

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City
toronto
🗺️
Country
Canada
🚗
Commute
Local Area

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