Drive innovation and customer experience as a Senior Manager of Agentic AI & Automation at TELUS Digital. Lead teams and implement intelligent solutions remotely or in Vancouver.

In this strategic leadership role, you will guide the Agentic AI and Automation practice within TELUS Digitals Global AI team. You'll be instrumental in enhancing client outcomes through automation, focusing on both customer experience and back-office efficiency. Your leadership will foster innovation, ensuring solutions align with complex client objectives and maximize operational effectiveness.

Key Responsibilities

• Execute the strategic roadmap for Agentic AI and Automation
• Oversee end-to-end delivery of intelligent automation solutions
• Track key performance indicators and report on practice progress
• Promote the adoption of automation solutions within client initiatives
• Lead a team of developers and oversee project prioritization