Senior Manager - Enterprise Systems (CRM)

DP World Dubai is seeking an accomplished Senior Manager for Enterprise Systems - CRM to lead the strategic transformation of the company's customer relationship management platforms. The role focuses on evolving CRM from a transactional tool into a unified, data-driven, and customer-centric system that enhances engagement across sales, service, marketing, and loyalty functions.

This position requires both strategic vision and hands‑on delivery experience, overseeing CRM roadmap design, technology implementation, governance, and adoption across DP World's global network.

Job Details

Country: UAE
City: Dubai
Industry: Information Services
Function: IT Project Management
Salary: monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full‑time

Key Responsibilities

• Develop and implement the enterprise CRM strategy and roadmap aligned with DP World...