WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

I. Job Summary

The Senior Manager, Customer Onboarding is responsible for the planning, directing, and managing of the Launch and Project Services Departments that is responsible for the implementation and/or de-implementation of new, renewing, or existing customers for WM (SBS) as well as ongoing project-based work. In this role, this position is responsible for overseeing and leading the work of multiple operational teams consisting of Launch Manager, Launch Supervisors, Project Services Project Managers and BA responsible for the project management and execution of multiple on ongoing customer implementations, de-implementation...