Location
hamilton
Posted
June 01, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Details
Work Location: Hamilton, Ontario, Canada
Hours: 37.5 hours per week
Line Of Business: Personal & Commercial Banking
Pay Details: $115,600 - $163,200 CAD
Job Description
This role is responsible for leading a team of Commercial Account Managers in structuring credit and managing operations. The Senior Manager, Commercial Services is accountable for the unit's growth through strong pipeline management and sales coaching, while delivering a superior customer experience to drive profitable business growth in line with the business strategy.
Responsibilities
Customer Experience
- Lead the execution and achievement of business customer / partner experience targets by coaching and modelling appropriate behavior and executing plans to continuously improve customer experience.
- Resolve customer operational and credit issues to deliver a positive customer...