Snr / Manager, Business Office

Responsibilities

• Lead and oversee Community Hospital Business Office operations, including patient billing, charging, collections, subsidies, financial counselling, and revenue processes
• Ensure accurate, compliant, and timely billing, claims processing, account reconciliation, and ILTC billing operations
• Drive workflow transformation, digitalisation, process improvements, and system enhancement initiatives to improve operational efficiency, strengthen controls, and optimise manpower utilisation
• Lead CHCS/system transformation projects and operational readiness initiatives
• Develop, lead, and strengthen the Business Office team to achieve operational excellence and service quality

Qualifications

• min. Degree in Business, Finance, Healthcare Administration, or related discipline
• Relevant experience in healthcare Business Office, billing, or operations managem...