Lead mission-critical business application services at Nexora as a Senior Manager. Oversee ERP, WMS, and CRM platforms ensuring stability, scalability, and alignment with business goals.
In the role of Senior Manager, Business Applications Services, you will take charge of governance, performance, and evolution of crucial applications that impact finance, supply chain, operations, and customer platforms. Your leadership will ensure the platforms are secure, cost-effective, and continuously improving while fostering stakeholder partnerships.
Key Responsibilities:
• Manage service health for ERP, WMS, and CRM platforms
• Define service KPIs and oversee performance metrics
• Lead a 3-year roadmap for business applications
• Ensure structured governance for enhancements and changes
• Drive automation-first processes and continuous improvement
Requirements:
• 10+ years in IT with relevant experience
• Proven service ownership and application management skills