πŸ“ Jobs Near Me
πŸ“

HiringNearMe.work

Local Jobs, Zero Commute

πŸ“ Local Job Near You

Senior Manager / Associate Director, Customer Relations

🏒
Company 28 - Manulife (International) Limited
πŸ“ Hong Kong, Hong Kong
πŸ“
Location Hong Kong
πŸ“…
Posted June 26, 2026
πŸš—
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

πŸ“‹
Job Description

This role focuses on uplifting servicing efficiency and effectiveness across customer relations, member education, and engagement initiatives. The position supports the servicing team by evaluating current service approaches, identifying gaps and opportunities, and translating insights into practical recommendations.

Position Responsibilities:

  • Support the servicing team in reviewing and improving service efficiency and effectiveness across customer relations, education, and member engagement
  • Conduct ongoing evaluations to identify service gaps, improvement opportunities, and practical enhancement actions
  • Assess the effectiveness of member education programmes and customer campaigns, and recommend next steps or refinements
  • Develop Excel‑based analysis and reporting to support service reviews, programme evaluation, and management discussions
  • Translate findings into clear, actionable recommendations that support service uplift and bet...
  • Apply for This Job

    Submit Application

    Quick and secure application process

    πŸ“ Location Details

    πŸŒ†
    City
    Hong Kong
    πŸ—ΊοΈ
    Country
    Hong Kong
    πŸš—
    Commute
    Local Area

    πŸ” More Jobs Nearby

    Explore other opportunities in Hong Kong

    View Local Jobs