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Senior Major Incident & Service Insight Lead
Jobleads-UK
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Coventry, United Kingdom
Location
Coventry
Posted
June 23, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Lorien is looking for a Senior Major Incident and Insight Manager based in Coventry. This leadership role focuses on Major Incident Management, ensuring service stability and performance in a multi-supplier technology landscape.
The successful candidate will lead incident responses, improve processes, and enhance stakeholder engagement in high-pressure situations.
The position requires strong ITIL knowledge and proven experience in complex environments, ideally within financial services.
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