Key Responsibilities Learning Strategy & Governance Lead the development and execution of the organisation's Learning & Development strategy, ensuring alignment with business objectives and workforce capability needs. Manage WSP and Annual Training Report in alignment with relevant SETA requirements, ensuring compliance and maximising available funding opportunities. Develop and maintain a company-wide Skills Matrix, tracking competency levels, identifying capability gaps, and informing targeted development interventions across departments. Conduct organisational training needs analyses and skills-gap assessments to inform strategic learning initiatives and workforce development planning. Training & Capability Development Design, implement, and oversee comprehensive onboarding and induction programmes to ensure effective integration of new employees. Develop and deliver soft skills, product, sales, and operational training programmes that support employee performance and business growt...