Elevate your career as a Lead L3 Support Engineer at Merative, specializing in the Cloud PACS application, Merge Universal Viewer. Your leadership will drive complex issue resolution and enhance software quality.
In this critical role, you'll lead efforts in troubleshooting customer escalations, provide mentoring for global teams, and spearhead development initiatives. With over 8 years in software development, your expertise in application architecture and cloud-hosted solutions will enable you to effect positive change in our products and services.
Key Responsibilities:
• Serve as the technical lead on development and support
• Troubleshoot and resolve production incidents promptly
• Develop and implement strategies for automated testing
• Collaborate with QA and Product Management on quality assurance
• Participate in on-call rotations for critical issues
Requirements:
• 8+ years of software development experience
• Hands-on knowledge of C#, .NET, and S...