Join Richardson Wealth as a Senior Journey Analyst and drive industry-changing digital strategy on a 12-month contract. Enhance operational efficiencies and streamline client experiences through innovative journey optimization.
As a key player in ongoing transformation efforts, you'll utilize your 5 years of journey analysis experience. Work alongside journey owners, document optimized journeys, and support agile delivery to enhance how clients and advisors engage with Richardson Wealth. Your skills in understanding complex business needs will be pivotal.
Key Responsibilities:
• Assist in translating business needs into technical specifications
• Document user stories and support value definition
• Collaborate with IT teams for delivery estimations
• Present business needs through visual journey maps
• Facilitate effective stakeholder engagement
Requirements:
• 5 years of experience in journey analysis or business analysis
• Familiarity with wealth managem...