Senior IT Technician - Roaming, Hybrid IT Support Lead
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Job Description
About this Opportunity
We are looking for a Senior IT Technician to oversee IT support services and project-related activities across a number of our secondary academies in Greenwich, Bexley, Thurrock and Havering.
As a roaming technician, you will provide flexible support to cover short‑term absences, vacancies, or to offer additional assistance as needed. This approach ensures the continued delivery of high‑quality, ITIL‑aligned IT services to our customers.
You will be providing support to Harris Academy Falconwood, Harris Academy Greenwich, Harris Academy Riverside, Harris Academy Rainham and Harris Rainham Sixth Form, Harris Academy Chafford Hundred, and Harris Academy Ockendon.
Main Areas of Responsibility
- Providing high‑quality technical IT support, advice and guidance to staff, students and head office employees where necessary.
- Ensuring IT Support needs are logged appropriately on the Service Management system, ...