Level 4

Located in the heart of downtown Calgary, AB and reporting to the I.T. Manager, you are a customer-focused Senior IT Systems Administrator who will be responsible for incident management and response, service requests, maintenance, and projects relevant to supporting Shareworks by enterprise data centre infrastructure. You will support and actively monitor 2 Data Centre locations and as well as having primary responsibilities to resolve internal consumer incidents, execute requests, and conduct maintenance, upgrades, and troubleshooting. You will perform server and network administration activities and handle escalations from the (L1, L2 and L3) service desk and other teams within the enterprise environment.

Key Responsibilities:

– Ensure the reliable, efficient operation of production data centre infrastructure & services with 24x7x365 uptime requirement. – Monitoring, troubleshooting and maintaining data centre infrastructure. – Network strategic de...