Elevate your career as a Senior Information Technology Support Specialist at our Calgary head office, focusing on customer service and technical support. This role involves troubleshooting and optimizing IT systems while providing top-notch support.
In this temporary position, you will address end-user requests and handle incidents, changes, and service requests. With a focus on operating systems, network protocols, and troubleshooting, your efforts will enhance operational efficiency at corporate and project sites across Alberta and British Columbia.
Key Responsibilities:
• Provide technical support for operating systems and applications
• Troubleshoot and optimize IT solutions for end-user issues
• Install and configure computers within data networks
• Implement technical solutions under general supervision
• Manage incoming help requests and document resolutions
Requirements:
• Diploma or Degree in Information Technology or related field
• Minimum of 8 ...