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Senior IT Support Engineer

🏢
NTT
📍 Yokohama, Japan
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Location Yokohama
📅
Posted June 28, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

JOB DESCRIPTION

Req ID: 378033 

We are currently seeking a Senior IT Support Engineer to join our team in Yokohama-shi, Kanagawa (JP-14), Japan (JP).

Job Summary 

  • This is often a college graduate who has mastered the basic principles of the role and is able to handle more complex problems and projects.
  • Most problems they handle require standard solutions.
  • They may manage small projects with oversight from their supervisor.

    • Job Family Grade Description

  • Performs advanced trouble-shooting techniques to address complex technical issues.
  • Identifies risks and develops solutions for client tasks.
  • Serves as escalation and issue resolution point for onsite technicians.
  • Coordinates with on-site facilities and technical contacts regarding readiness and delivery issues.
  • May distribute workload among team members.
  • May prepare documentation to record and track issue resolutions. ...

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    📍 Location Details

    🌆
    City
    Yokohama
    🗺️
    Country
    Japan
    🚗
    Commute
    Local Area

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