NZRC offers a total remuneration approach of circa $93k for this role, which comprises of base salary as well as employer contribution to KiwiSaver. While remuneration rates are set to reflect that we are a humanitarian not for profit organisation, we believe our employee leave provision and flexible working arrangements, provide a highly rewarding work experience.

New Zealand Red Cross is mid-transformation. We’re modernising how we operate, lifting our technology capability, and building a team that can hold the line while we move fast. That means we need a Senior IT Support Engineer who doesn’t just fix things — they improve things. Systematically. Permanently.

This isn’t a keep-the-lights-on-and-close-tickets role. You’ll be the senior escalation point, the person who owns root cause, the one who looks at a recurring incident and decides: not on my watch.

You’ll work closely with our outsourced service desk, our IT Operations Lead, and a small,...