about the company.

• Specialist Service Provider Company

• Provide 1st and 2nd level support to users
• Keep ticketing and activity tracking systems up-to-date with job progress
• Keep the IT Manager and Helpdesk informed of task status, escalating when needed
• Conduct system upgrades, maintenance, and support tasks
• Check meeting room facilities daily and troubleshoot any issues that arise
• Manage meeting room facilities readiness, ensuring they are prepared for use
• Perform any other assigned tasks as required.