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Senior IT Services Manager (m/f/d)

🏢
Raisin
📍 Berlin, Germany
📍
Location Berlin
📅
Posted June 04, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Your Responsibilities

Vendor & Outsourcing Management
  • Monitor and manage ICT service providers and outsourcing arrangements (including secondary assets).
  • Maintain and update the contract, SLA, and KPI catalogues; track performance and drive service improvement actions.
  • Conduct vendor risk assessments in line with MaRisk and DORA requirements.
  • Ensure ICT vendors hold and maintain valid certifications (ISO, SOC 2, or equivalent).
  • Support and coordinate the sub-outsourcing notification process for intra-group and other third party services.

    • Risk, Compliance & Audit Readiness
  • Implement second and third line of defence finding remediations related to risk analysis, business continuity, and governance maturity.
  • Consolidate performance, incident, and compliance reports; escalate issues and coordinate remediation.
  • Maintain accurate and complete documentation to ensure ongoing audit readiness.
  • Collaborat...

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    📍 Location Details

    🌆
    City
    Berlin
    🗺️
    Country
    Germany
    🚗
    Commute
    Local Area

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