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Senior IT Service Desk Analyst (40h per week)

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Applied Medical
📍 Amersfoort, Netherlands
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Location Amersfoort
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Posted June 12, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Responsibilities

  • Troubleshoot and resolve complex IT issues, monitor recurring problems to identify root causes, ensure policy compliance, and provide technical guidance to Service Desk team members
  • Create, maintain, and improve technical documentation and work instructions
  • Deliver timely, accurate support to internal customers, prioritizing issues effectively and maintaining a strong customer focused mindset
  • Identify and implement improvements to Service Desk processes, procedures, and systems to enhance efficiency and service quality
  • Actively support IT projects by owning deliverables, providing technical insights, and contributing to project documentation
  • Ensure compliance with Quality and Environmental Management Systems, collaborate positively with colleagues, take ownership of issues with a proactive, analytical approach, and pursue continuous professional development while supporting others’ growth

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    📍 Location Details

    🌆
    City
    Amersfoort
    🗺️
    Country
    Netherlands
    🚗
    Commute
    Local Area

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