Job description

Job Responsibilities:

● Monitoring and responding to system, application events/incidents/alerts raised by the Business, End Users

● Configuring and installing various Operating Systems – Windows, MAC, Linux

● Performing end user system maintenance and system upgrades including service packs, patches, hot fixes and security configurations

● Configure, maintain and troubleshoot OneLogin Cloud Identity System

● Google Workspace (G-Suite) – Administration (Users, Groups, Mail Routing)

● MS O365 – Administration (Users, Groups, Mail Routing)

● Monitor performance and ensure system availability and reliability

● Monitor system resource utilization, trending, and capacity planning

● Provide Level 2/3 support and troubleshooting to resolve issues

● Work within established configuration and change management policies to ensure awareness, approval and succe...